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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will appear. It comprises elaborate info about all the operations that you can carry out on the given page. Each context menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of instructional video clips demonstrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, take a look at our comprehensive FAQ section, which includes questions asked by real individuals and offers practical solutions. We regulary "revamp" our FAQ section with new entries in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can contact our great team of customer support engineers available 24-7-365 and eager to help you with any problem. Each support ticket you send will be replied to in less than 60 minutes (the average response time being only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 244715

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com